Refund & Shipping Policy

Last updated: October 28, 2026

This policy applies to products sold directly by Netrun Digital LLC through its online stores. Products bought from partner merchants via affiliate links follow those merchants' policies.

1. Shipping

• Orders are processed within 1–3 business days.
• Estimated delivery time is shown on each product page and at checkout, and is typically 5–12 business days within the United States.
• A tracking number is emailed as soon as your order ships.
• If your package is lost or significantly delayed, contact us and we will reship it or refund you.

2. 30-day money-back guarantee

If you are not satisfied with your purchase, you can request a refund within 30 days of delivery. Email contact@netrundigital.com with your order number and the reason for your request; we will send you return instructions.

3. Conditions

• Items must be returned unused, in their original condition and packaging, unless they arrived damaged or defective.
• For damaged, defective or incorrect items, we cover return shipping or send a replacement at no cost.
• For other returns, return shipping costs are the customer's responsibility.

4. Refunds

Once we receive and inspect your return, we issue the refund to your original payment method within 5 business days. Depending on your bank, it may take an additional 5–10 business days to appear on your statement.

5. Cancellations

You can cancel an order free of charge before it ships by contacting us.

6. Contact

Netrun Digital LLC — contact@netrundigital.com — 30 N Gould St Ste N, Sheridan, WY 82801, USA. We reply within 1–2 business days.